As an original Texas retail electricity provider (REP), Gexa Energy has served more than 1.8 million Texas households since 20011, offering straightforward plans, competitive pricing, and a variety of options designed to fit different energy needs.
Managing your account is simple with Gexa MyAccount, where you can monitor usage, enroll in AutoPay, and choose paperless billing. If you need assistance, our customer support team is available to help you better understand your plan and manage your service.
New residential customers who find their initial plan isn't the best fit may also be eligible to switch to another qualifying Gexa Energy plan through our happiness guarantee program2 within the first 60 days of service activation.
Because Duncanville is part of Texas' deregulated electricity market, you have the ability to compare REPs and choose a plan that works for your household. When shopping around, it’s important to know your average monthly usage level because it can impact your overall costs.
The average monthly kWh usage in Duncanville is 1,241 kWh, but your household's electricity usage may be higher or lower depending on your home's characteristics and daily routines. Reviewing your recent usage history can help you compare plans more accurately.
Keep in mind that electricity usage often changes with the seasons. During North Texas summers, cooling systems typically account for a large share of residential electricity use. In the winter, usage may increase in homes that rely on electric heating. Factors such as home size, insulation, occupancy, and energy-intensive appliances can also influence monthly consumption.Ready to explore your options? See electricity plans available in your area and find one that fits your home.
Gexa Energy offers electricity plans in Duncanville for a wide range of homes and lifestyles. Some plans focus on predictable pricing, while others include features designed for specific usage habits or technologies. Understanding how each plan works can help you choose one that complements the way your household uses electricity.
A fixed-rate plan keeps your energy charge3 more consistent throughout your contract term, helping provide greater stability from month to month. These plans are often preferred by Duncanville customers who value more predictable energy charges.
Usage credit plans provide a bill credit, like $100, when your monthly electricity usage reaches a specified threshold, such as 1,000 kWh, depending on the plan. Large households with relatively consistent electricity usage generally benefit the most because the credit disappears if you don’t use the right amount (the plan’s stated usage requirement) of electricity.
Free electricity plans are a type of time-of-use plan that includes designated periods when electricity usage is not billed at the standard energy charge, often overnight or during weekends. If your household can shift more of its electricity use into those promotional periods, these plans could help you save money. However, energy charges outside the free periods are generally higher.
Certain Gexa Energy plans include smart thermostats and energy optimization features that make it easier to monitor and manage household energy use. Using the Gexa Energy mobile app and Gexa MyAccount, you can adjust thermostat settings, review usage trends, and manage your account in one place.
If your Duncanville home has rooftop solar panels, solar buyback plans allow you to receive credits for the eligible excess electricity your system exports to the grid. This can help offset your overall energy charges while helping you get more value from your solar investment.
Gexa Energy’s EV charging plans are built for electric vehicle owners who charge at home. They give customers an energy charge credit when they charge their car during overnight hours. This can help make charging at home more cost-effective.
A variable-price plan has an energy charge that can change each month based on market conditions. While these plans offer flexibility without a long-term commitment, monthly energy charges may fluctuate over time.
Flat rate plans have a consistent monthly energy charge when your electricity usage stays within a specified usage limit. If your usage exceeds that limit, additional energy charges apply to the extra kWh you use. This type of plan may be a good fit for smaller homes or households with predictable electricity usage that regularly stays within the usage limit.
Learning how electricity service works in Duncanville can make it easier to compare plans. Your monthly energy charges are influenced by the electricity you use, the REP you select, and the cost of delivering electricity to your home.
REPs, like Gexa, offer you electricity plans, provide customer support, and manage your account. Oncor Electric Delivery, Duncanville's TDU, maintains the local power lines, delivers electricity to your home, and restores service during outages.
TDUs charge delivery fees that appear as a separate line item on your account and are included in your total bill amount. These regulated charges are regulated by the Public Utility Commission of Texas (PUCT) and are passed through without markup. Changing REPs will not impact your TDU fees because TDUs are assigned by location.
Several factors influence how much you pay for electricity each month. Some are related to your household's energy habits, while others are built into your electricity plan.
Electricity usage: Cooling during the summer, heating during colder weather, and the overall efficiency of your home can all affect how much electricity you use.
Household lifestyle: Occupancy, appliance use, electric vehicle charging, pools, workshops, and home offices can all contribute to higher monthly electricity usage.
Plan design: Features such as fixed-rate pricing, variable-price pricing, usage credits, or Free Electricity periods all affect how your monthly energy charges are calculated.
TDU delivery charges: Every customer pays regulated TDU delivery charges, regardless of which retail electricity provider (REP) they choose.
Review your recent electricity usage and think about what drives it. The size of your home, how many people live there, seasonal cooling needs, and high-energy features such as electric vehicle charging or swimming pools can all influence which plan may fit your household best.
Understanding your average monthly usage can help narrow your options before you enroll.
The advertised rate is only one part of the picture. As you compare plans, consider details such as contract terms, pricing structure, and features like usage credits or free electricity periods to understand how they may affect your monthly energy charges.
Reading the EFL for each plan is one of the best ways to compare your options. The EFL explains how pricing works, what charges are included, and any usage requirements or plan-specific features, helping you choose a plan based on how you actually use electricity rather than focusing only on the advertised rate.
Yes, you can choose your retail electricity provider (REP) in Duncanville because it is a deregulated city. This allows you to compare different electricity plans and select one that matches your energy needs, contract preferences, and usage habits.
Power outages in Duncanville should be reported to Oncor Electric Delivery, the city’s TDU. This can be done by calling 888-313-4747, texting ‘OUT’ to 66267, or visiting its outage reporting system.
1 Cumulative number of unique households served by Gexa Energy 2001-2026.
2 If you're not happy with your new Gexa Energy residential plan, just contact us within 60 days of your service activation date. You have the freedom to choose any eligible plan we offer, without incurring penalties. It's that easy. Applies one time only for new Gexa Energy residential customers. Your contract term will restart with your second plan. Offer subject to change or withdrawal prior to customer acceptance.
3 The Energy Charge charged by Gexa Energy on fixed price plans is fixed and will not change during the initial term of your plan. The Energy Charge associated with variable price and month-to-month products may be higher or lower each month. For fixed and variable plans, the total price of your electricity may be adjusted to reflect changes in TDU charges, third-party fees, or changes in law or regulation that result in the imposition of new or modified fees or costs on Gexa Energy. See Electricity Facts Label and Terms of Service.
4 Free electricity usage from 12:00 AM Friday to 12:00 AM Monday. Monthly and other billed charges apply normally. The price can change only to reflect actual price changes that are allowed by the Public Utility Commission due to changes in law or regulatory charges. See Electricity Facts Label for details. Eligibility requirements, terms and conditions apply.
5 Energy savings are calculated by comparing operation time for a nationwide sample of Sensi users with temperature adjustments averaging 4° in comparison to users with no adjustments. Savings vary based on equipment type/condition, insulation, climate & temperature adjustment size/frequency. Allow 4 to 8 weeks for delivery and installation of your Sensi® Touch Wi-Fi smart thermostats.
6 To be eligible to receive Excess Energy Credits, you must have a qualifying solar energy installation, TDU Interconnection Agreement, and bidirectional meter provisioned by your TDU. Monthly bill credits are paid at the Excess Energy Credit rate specified in the Electricity Facts Label (EFL), are non-transferable and cannot be redeemed or exchanged for cash. Please review the EFL and Product-Specific Terms section of Terms of Service for details.
7 Reduced energy charges apply Monday through Sunday from 11:00 PM to 4:59 AM. Gexa SavEV electricity plan’s 100% nighttime EV charging discount is currently available for compatible Audi, BMW, Cadillac, Chevrolet, Hyundai, Jaguar, Kia, Lexus, Nissan, Porsche, Rivian, Tesla, Toyota, and Volkswagen electric vehicles when paired to the Gexa365 platform. This list is subject to change. No affiliation with or endorsement of Gexa by electric vehicle manufacturers is implied. Gexa has no responsibility or liability for third-party services or equipment and reserves the right to modify or cancel EV charging discounts at any time. Energy charges are discounted 100% during paired nighttime EV charging hours at your home service address. TDU delivery charges apply normally to all hours and usage. Not redeemable for cash. See Electricity Facts Label, terms of service, and FAQs for additional details.