Gexa Energy Contact Information & Support

Residential and Business Customer Service



Telephone:

(713) 961-9399 | Toll-Free: (866) 961-9399


Moving

My Account | Mobile App

 

Business Hours

 
Residential Care Team Hours:M-F: 7:00 am - 8:00 pm; Sat 8:00 am - 5:00 pm
Self-Service Chat Hours:24/7
Live Agent Chat Hours:

Monday - Friday: 7:00 am - 8:00 pm (CT)
Saturday: 8:00 am - 5:00 pm (CT)

Please speak with a live Agent for Adding Premises and Renewal requests.

Commercial Care Team Hours:M-F: 8:00 am - 5:00 pm 
Residential and Commercial Closures:New Year’s Day
July 4th
Labor Day
Thanksgiving Day
Christmas Day

Corporate



Telephone:

(713) 470-0400 | Toll-Free: (866) 961-9399


Address

Gexa Energy 
601 Travis Street, Suite 1400
Houston, Texas 77002 

Disclaimers

Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan. The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.