Gexa Energy Reviews
Read reviews from real customers and learn if Gexa Energy
is the right retail electricity provider for you.
4.7 
25,420 reviews
reviews by Google*
Gexa Energy Reviews
Wondering if Gexa Energy is the right choice for you? See what
our customers have to say:
When I contacted Gexa, I spoke to a young lady named Isabel. She was very patient, explained everything very clearly and offered different options. It was a refreshing experience to deal with a competent human agent. Isabel made the entire enrollment process painless and pleasant.
Ana K.
I have been with Gexa for a number of years. I have been very happy with them. I called today because it is time to renew my contract. I was wanting a different plan than what was being provided online and Edwin was so kind and patient with me and helped me understand the plans wit me. I am now a customer again for the next two years! Thank you, Edwin!
Debra R.
Joe was amazing!!! The nicest, most pleasant person that could've helped me through starting the process. He was very detailed and informed and took the time to find the best plan for me. Hopefully many more people get to experience the pleasantry Joe has to offer!
Alex R.
I had an amazing experience with Edwin Alvarado. He was outstanding and incredibly patient, kind, and willing to answer all of my questions. They took the time to explain everything thoroughly, making sure I understood all my options before making a decision. Highly recommend!
Mrtn S.
Gexa Energy Reviews
Wondering if Gexa Energy is the right choice for you? See what
our customers have to say:
When I contacted Gexa, I spoke to a young lady named Isabel. She was very patient, explained everything very clearly and offered different options. It was a refreshing experience to deal with a competent human agent. Isabel made the entire enrollment process painless and pleasant.
Ana K.
I have been with Gexa for a number of years. I have been very happy with them. I called today because it is time to renew my contract. I was wanting a different plan than what was being provided online and Edwin was so kind and patient with me and helped me understand the plans wit me. I am now a customer again for the next two years! Thank you, Edwin!
Debra R.
Joe was amazing!!! The nicest, most pleasant person that could've helped me through starting the process. He was very detailed and informed and took the time to find the best plan for me. Hopefully many more people get to experience the pleasantry Joe has to offer!
Alex R.
I had an amazing experience with Edwin Alvarado. He was outstanding and incredibly patient, kind, and willing to answer all of my questions. They took the time to explain everything thoroughly, making sure I understood all my options before making a decision. Highly recommend!
Mrtn S.
Why Choose Gexa Energy?
Variety of Plans
Gexa offers variety of plans at a competitive price to fit every lifestyle.
Dedicated Customer Support
Customer satisfaction is a top priority for our skilled Care Team.
Online Account Management
Manage your account through the Gexa App and MyAccount Portal.
Gexa Energy Reviews
Aldo was a very polite and knowledgeable representative, he suggested great plans fitting for my home and answered all my questions.
Rick
I spoke with Edwin, he was courteous, fast and efficient, not to forget knowledgeable. He knew what I what I was looking for and was such a great help.
Marcia A
My experience was great. The customer service rep helped me with my renewal options and found the right kind of plan I was looking for.
Thanks so much.
David T.
Very positive interaction. Felt like Mario was trying to find the best electric plan for me based on my actual usage. No complaints about using Gexa Energy at all.
Gilbert G
Gexa Energy Reviews
Aldo was a very polite and knowledgeable representative, he suggested great plans fitting for my home and answered all my questions.
Rick
I spoke with Edwin, he was courteous, fast and efficient, not to forget knowledgeable. He knew what I what I was looking for and was such a great help.
Marcia A
My experience was great. The customer service rep helped me with my renewal options and found the right kind of plan I was looking for.
Thanks so much.
David T.
Very positive interaction. Felt like Mario was trying to find the best electric plan for me based on my actual usage. No complaints about using Gexa Energy at all.
Gilbert G
Just signed up with Gexa Energy and the service was great over the phone. I got Julio as my customer service personnel and he was very helpful and patient! He helped me find the best plan that accommodates me the best financially. Im looking forward to having Gexa as my new energy company.
Amber L.
Johnny was very thorough with information I needed. I’m an owner of a house with solar panels and having the power services first time with “Buy-back” incorporated. I’m starting with Gexa on a positive note. I appreciated Johnny’s help, thanks!
Raheela K
Happiness Guarantee
Try a Gexa plan for 60 days. If you want to switch to another eligible Gexa plan, we'll waive the cancellation fee.**
Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan. The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.
*As of May 21, 2025, according to data from Google
**Happiness Guarantee - If you're not happy with your new Gexa Energy residential plan, just contact us within 60 days of your service activation date. You have the freedom to choose any eligible plan we offer, without incurring penalties. It's that easy. Applies one time only for new Gexa Energy residential customers. Your contract term will restart with your second plan. Offer subject to change or withdrawal prior to customer acceptance.