Gexa Surge Protection

Every home experiences power surges. Lightning is often the cause of power surges and causes brief spikes in voltage, often lasting only millionths of a second. The magnitude of volts varies, putting your indoor appliances and electronics at risk for damage or failure and costing you thousands in repair or replacement.

The Appliance Surge Protection plan helps cover repair or replacement costs for covered household appliances damaged by a power surge. Covered appliances include items such as refrigerators, washers, dryers, dishwashers, ovens, water heaters, HVAC equipment, garage door openers, and other major appliances. The plan offers up to $10,000 per year in reimbursement for repair or replacement of covered appliances damaged by a power surge.

The Electronics Surge Protection℠ plan helps cover repair or replacement costs for covered electronic devices damaged by a power surge, including televisions, computers, gaming systems, networking equipment, streaming devices, and other home electronics. The plan offers up to $10,000 per year in reimbursement for repair or replacement of covered electronics damaged by a power surge.


Ultimate Surge Protection combines Appliance Surge Protection and Electronics Surge Protection into a single plan, providing coverage for both covered appliances and electronics. Customers benefit from up to $20,000 per year in reimbursement for repair or replacement of covered appliances and/or electronics damaged by a power surge.

No. Gexa surge protection programs are no longer accepting new enrollments. Existing customers can continue to receive support for their active plans.

If you have an active surge protection plan with Gexa, your coverage will continue according to the terms and conditions of your agreement.

You can contact Customer Support Monday through Friday from 8 a.m. to 5 p.m. ET at 844-893-9896.

Contact Customer Support to begin the claims process or review your plan's Terms & Conditions.

You may cancel your Surge Protection plan at any time. However, since power surges could happen at any time and potentially damage or destroy your valuable electronics and appliances, we strongly encourage you to maintain your Surge Protection service plan for as long as you have these items in your home to protect. Should you decide to cancel your service plan, you may call 1-844-893-9896 Monday through Friday from 8 a.m. to 5 p.m. (EST).