For 25 years, Gexa Energy has served over 1.8 million customers1 with their electricity needs. We make it easier to manage your service with:
Competitive rates
Electricity plans that fit most usage and lifestyles
Account management tools through Gexa MyAccount and the mobile app
A 60-day satisfaction guarantee1 for eligible new customers2
Autopay and paperless billing options
If you ever need help with billing, managing your account, or choosing the best Gexa Energy plan for your home, our friendly customer support team is ready to assist by phone (866 961-9399) or live chat.
Allen is part of Texas’ deregulated electricity market, which gives residents the ability to choose their retail electric provider (REP) and compare electricity plans based on their household needs. This flexibility allows homeowners and renters to explore different plan structures, contract lengths, and more.
It’s important to note that electricity usage in Allen often increases during the summer months as air conditioners work harder to keep homes comfortable in the North Texas heat. Home size, insulation quality, appliance use, and features like home offices, pools, or electric vehicle charging can also impact monthly energy usage. Because of this, looking at more than just the advertised rate can help you find a plan that better matches how your household uses electricity.
Gexa Energy offers a variety of electricity plans in Allen designed to support different lifestyles, home sizes, and energy usage habits. Since every household uses electricity differently, comparing plan structures can help you find an option that better aligns with your day-to-day routine and the level of predictability you want in your monthly energy charges.
Fixed-rate electricity plans keep your energy charge3 consistent throughout your contract term, which can make monthly energy costs easier to anticipate over time. Many Allen residents choose this type of plan for added stability, especially during seasons when electricity usage tends to increase.
Usage credit plans apply a bill credit once your monthly electricity usage reaches a specific threshold, such as 1,000 kWh (varies by plan). These plans can work well for households with steady energy habits that regularly meet the required usage level. The EFL can help you understand how the credit works and how it may impact your monthly energy charges. Just remember, if you don’t reach the required threshold, the credit will not apply, and your effective rate will be higher.
Free electricity plans include designated periods, often at night or during weekends, when electricity usage is free or discounted rather than billed at the standard energy charge. This type of plan may benefit households that can shift more energy usage into those designated windows. Keep in mind that daytime energy charges are often higher.
Some Gexa Energy plans include smart thermostat features and energy optimization tools designed to give homeowners more insight into their electricity usage. Through the Gexa Energy mobile app and Gexa MyAccount, customers can monitor energy activity, adjust settings, and stay connected to how their home uses electricity throughout the day.
Homes in Allen with solar panels may benefit from solar buyback plans that provide a bill credit for eligible excess electricity sent back to the grid. These plans are designed to help homeowners make the most of their solar investment while potentially offsetting a portion of their overall energy charges over time. Eligibility, buyback rate, credit limits, and billing treatment vary by plan.
Electric vehicle charging plans are built around the way many EV owners charge at home. These plans reward you with an energy charge credit whenever you charge your electric vehicle during designated overnight hours. For households with electric vehicles, these plans can give customers additional flexibility in how they manage energy usage.
Variable-price plans have energy charges that can change each month based on market conditions. These plans may appeal to customers who prefer flexibility and do not want to commit to a long-term contract. However, pricing can rise or fall over time, and monthly energy charges may be less predictable compared to fixed-rate plans.
Flat rate plans are designed to create more consistent monthly energy charges, even when electricity usage changes throughout the year. Instead of costs increasing or decreasing directly alongside usage, these plans aim to smooth out monthly fluctuations across billing cycles. Some flat-rate plans may include usage thresholds or additional charges outside a specified range, so be sure to read the EFL.
When comparing electricity plans from Gexa Energy in Allen, you should understand what makes up your monthly energy charges. Your total cost is influenced by the amount of electricity your home uses, the type of plan you choose, and the charges associated with delivering electricity to your home.
In Allen, residents can choose a REP, such as Gexa Energy, to supply electricity and manage their service plan. Your REP manages enrollment, billing, plan options, and customer support.
Oncor Electric Delivery is the TDU responsible for delivering electricity to homes and businesses in the area, maintaining power lines, and restoring service during outages. It is assigned to residents by location rather than chosen. Like all TDUs in Texas, Oncor charges customers delivery fees that are regulated by the Public Utility Commission of Texas (PUCT). They are added to the total cost of your monthly bill without markup
The core factors that influence a household’s electricity bill in Allen include:
Every home uses electricity differently, so it’s helpful to look at your past average usage patterns before comparing plans. A few common factors that can impact electricity usage include:
Home size: Apartments and smaller homes often use less electricity than larger single-family homes.
Cooling and heating habits: Air conditioning use typically increases during North Texas summers, while heating needs may depend on whether your home uses electricity or natural gas.
Number of occupants: More people in the household usually means greater use of lighting, appliances, electronics, and hot water.
High-energy features: Pools, electric vehicle charging, gaming systems, extra refrigerators, and home offices can all increase monthly electricity usage.
The advertised electricity rate is only one piece of the overall picture. Looking closely at how a plan is structured can help you better understand how it may perform over time. When comparing Gexa Energy plans, consider:
Your monthly usage: Some advertised rates are based on a specific usage level, so checking the average price at your typical kWh usage is important.
Contract length: Fixed-rate plans offer more consistency over the contract term, while shorter-term or variable-price plans may provide added flexibility.
Your future plans: If you expect to move or switch providers within the next year, contract flexibility may matter more.
Included features: Some plans include usage credits, free electricity periods, smart thermostat features, or other tools that can influence your overall energy charges.
Before enrolling, review the EFL carefully. It outlines how pricing works, what charges may apply, and important details about the plan’s structure and terms.
Report Allen, TX power outages to Oncor Electric Delivery, the Transmission and Distribution Utility (TDU) for the city. You can do this by calling 888-313-4747, texting ‘OUT’ to 66267, or using Oncor’s online reporting system.
The TDU delivery fee covers the cost of maintaining local power grid infrastructure and getting electricity to your Allen home. The energy charge is what you’re paying per kilowatt-hour (kWh) for the electricity you use.
1. Cumulative number of unique households served by Gexa Energy 2001-2026.
2. If you're not happy with your new Gexa Energy residential plan, just contact us within 60 days of your service activation date. You have the freedom to choose any eligible plan we offer, without incurring penalties. It's that easy. Applies one time only for new Gexa Energy residential customers. Your contract term will restart with your second plan. Offer subject to change or withdrawal prior to customer acceptance.
3. The Energy Charge charged by Gexa Energy on fixed price plans is fixed and will not change during the initial term of your plan. The Energy Charge associated with variable price and month-to-month products may be higher or lower each month. For fixed and variable plans, the total price of your electricity may be adjusted to reflect changes in TDU charges, third-party fees, or changes in law or regulation that result in the imposition of new or modified fees or costs on Gexa Energy. See Electricity Facts Label and Terms of Service.
4. Free electricity usage from 12:00 AM Friday to 12:00 AM Monday. Monthly and other billed charges apply normally. The price can change only to reflect actual price changes that are allowed by the Public Utility Commission due to changes in law or regulatory charges. See Electricity Facts Label for details. Eligibility requirements, terms and conditions apply.
5. Energy savings are calculated by comparing operation time for a nationwide sample of Sensi users with temperature adjustments averaging 4° in comparison to users with no adjustments. Savings vary based on equipment type/condition, insulation, climate & temperature adjustment size/frequency. Allow 4 to 8 weeks for delivery and installation of your Sensi® Touch Wi-Fi smart thermostats.
6. To be eligible to receive Excess Energy Credits, you must have a qualifying solar energy installation, TDU Interconnection Agreement, and bidirectional meter provisioned by your TDU. Monthly bill credits are paid at the Excess Energy Credit rate specified in the Electricity Facts Label (EFL), are non-transferable and cannot be redeemed or exchanged for cash. Please review the EFL and Product-Specific Terms section of Terms of Service for details.
7. Reduced energy charges apply Monday through Sunday from 11:00 PM to 4:59 AM. Gexa SavEV electricity plan’s 100% nighttime EV charging discount is currently available for compatible Audi, BMW, Cadillac, Chevrolet, Hyundai, Jaguar, Kia, Lexus, Nissan, Porsche, Rivian, Tesla, Toyota, and Volkswagen electric vehicles when paired to the Gexa365 platform. This list is subject to change. No affiliation with or endorsement of Gexa by electric vehicle manufacturers is implied. Gexa has no responsibility or liability for third-party services or equipment and reserves the right to modify or cancel EV charging discounts at any time. Energy charges are discounted 100% during paired nighttime EV charging hours at your home service address. TDU delivery charges apply normally to all hours and usage. Not redeemable for cash. See Electricity Facts Label, terms of service, and FAQs for additional details.