Winter Weather Watch - Severe winter weather is expected across Texas through Sunday, February 6, 2022. The National Weather Service said wind chills are expected Thursday and Friday mornings, with the possibility of temperatures dropping to the single digits in some areas. Please check local weather and news for the latest conditions in your area.
It’s important to use caution during cold weather, as roads, bridges and sidewalks can ice over. Ice may also accumulate on power lines and tree branches, which could lead to power outages.
Energy conservation is critical during times of peak demand due to severe weather. Please see important resources below regarding power outages and energy conservation tips.
In the event of a power outage or electrical emergency please contact your local utility company. Local utility contact information can be found here.
You can manage your account, pay a bill or check your usage 24/7, all from the comfort of your home.
Our friendly agents are here to assist you with any questions you may have regarding your account or Gexa Energy service by calling (713) 961-9399, or Toll-Free: (866) 961-9399 Monday – Friday: 7:00 am – 8:00 pm Saturday: 8:00 am – 2:00 pm.
For non-urgent matters, you may also submit an online request.
Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan. The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.