Smart Thermostats & Professional Installation
Take control of your energy costs with Emerson SensiTM smart thermostats. Expert installation is included when you sign up for a Gexa Energy Saver Plan or Energy Optimizer Service. Learn more about our smart thermostat solutions below.
Smart Thermostat Electricity Plans
Take control of your electricity bills for good with a Gexa Energy Saver 12, 24, or 36 plan. With up to 2 free Emerson Sensi™ smart thermostats, you can control your home’s temperature remotely for up to 23% in savings.* Here’s what can enjoy with a Gexa Energy Saver Plan:
- Lock In Price Protection for 12, 24, or 36 Months
- Happiness Guarantee**
- Automatic Energy Optimization†
Energy Optimization: In times of high demand, your thermostat will automatically adjust to help you manage your energy usage †. You will still be in control, and you can manually change your thermostat at any time.
100% Green Energy: You're choosing 100% green energy when you choose Gexa Energy's residential plans.
Eligibility: Gexa Energy Saver Plans are available to single-family homes in participating service territories. A central HVAC system and active Wi-Fi network must be available at the service address, and the customer must have a smartphone (iOS or Android).
Do I need to sign up for electric service with Gexa Energy to obtain the free Emerson Sensi™ Touch thermostat(s)?
Yes, you must enroll in a Gexa Energy Saver Plan to obtain your free smart thermostats.
How many Emerson Sensi™ Touch thermostats can I receive with a Gexa Energy Saver Plan?
You can get up to 2 free smart thermostats with a Gexa Energy Saver Plan.
Is there a fee for using this product?
The thermostat(s) are available at no additional charge for Gexa Energy Saver customers.
Does this product have any impact on my electricity service?During periods of high electricity demand, Gexa Energy may remotely adjust your smart thermostat's temperature so that you use less electricity. If you want to override the control at any time, you can modify the temperature directly on your thermostat or through the Gexa Energy mobile app.
Add-On Subscription: Choose Your Own Plan
If you want the flexibility to pick and choose your own plan, then our Energy Optimizer Service may be right for you.
For just $9.95 a month, you can add a smart thermostat subscription to qualifying Gexa Electricity Plans, which could save you over $200 on average per year †† on heating and cooling costs.
New Gexa customers can add Energy Optimizer Service after electricity plan enrollment. Current customers can add the service through the Gexa Mobile App or by calling (866) 961-9399.
It's easy to reduce your home's energy consumption with the Gexa Energy Optimizer Service. For a low monthly fee, we provide you with the latest energy-saving technology, preprogrammed and installed by professional technicians. Energy Optimizer helps you save money on your electricity bills, so you can spend more time and money doing what you love.
What are the benefits of Gexa Energy Optimizer Service?
With our Energy Optimizer service, you can save time and money with smart, energy-efficient technology. Learn more about the benefits of Energy Optimizer.
How do smart thermostats work?
With smart thermostats, you can set a schedule that will change your heating and cooling according to the ambient temperature in your home. Upon sensing a temperature rise above the set limit, the smart thermostat sends a signal to the receiver to lower it.
A smart thermostat is hardwired just like a traditional thermostat, but it also requires a Wi-Fi connection to function remotely.
Wi-Fi-connected smart thermostats connect to your phone via an app. You can use the app to schedule your heat or cooling to turn on and off, and to adjust the temperature of your home from anywhere.
What is the Emerson Sensi™ Touch?
The Emerson Sensi™ Touch is an ENERGY STAR® certified smart Wi-Fi thermostat with an easy-to-use touchscreen display.
The Emerson Sensi™ Touch smart thermostat can save customers up to 23%* on heating, ventilation, and air conditioning (HVAC) energy usage.
The Emerson Sensi™ Touch features an iOS and Android mobile app that allows you to control the temperature of your home anywhere and anytime.
The Emerson Sensi™ Touch smart thermostat also works with Amazon Alexa and Google Assistant.
The Emerson Sensi™ Touch was named the ‘Best Overall’ smart thermostat of 2020 by USA Today’s Reviewed.com.
Is the Emerson Sensi™ Touch thermostat a smart device?
The Emerson Sensi™ Touch thermostat is a smart device that allows you to personalize and set schedules to control the temperature of your home no matter where you may be. The Emerson Sensi™ smart thermostat also has voice control and can connect to other smart devices within your home, like Amazon Alexa and Google Assistant.
What are the benefits of an Emerson Sensi™ Touch smart thermostat?
The Emerson Sensi™ Touch smart thermostat can be controlled from anywhere using the Emerson app on your Android and iOS devices.
The Emerson Sensi™ Touch smart thermostat works with Amazon Alexa and Google Assistant.
How can I save up to 23% on my heating and cooling costs?
By adjusting the temperature using flexible scheduling, remote access, and geofencing, Emerson Sensi™ customers saved about 23% on HVAC energy usage.
How do I know if my HVAC system is compatible with the Emerson Sensi™ Touch smart thermostat?
Most household HVAC systems are compatible with the Emerson Sensi™ Touch smart thermostat. Check compatibility here.
Does it work with Google Home? Does it work with Amazon Alexa?
The Emerson Sensi™ Touch works directly with the most popular smart home systems on the market—including Amazon Alexa, Google Assistant Apple HomeKit and SmartThings.
Is there a mobile app to help control the temperature within my home?
The Gexa Mobile App can help you control the temperature within your home anywhere and at any time on an iOS or Android mobile phone.
Does the Emerson Sensi™ Touch smart thermostat include usage control or demand response?
The Emerson Sensi™ Touch smart thermostat does have usage control, or “demand response,” that allows Gexa to remotely adjust your thermostat during peak demand periods on the grid, which can help reduce your electricity usage. You can always override the control by changing your temperature during these time periods by going directly to your thermostat or going into the Gexa Mobile App.
What is the warranty for my Emerson Sensi™ Touch Wi-Fi smart thermostat?
The manufacturer’s warranty for the Emerson Sensi™ Touch Wi-Fi smart thermostat is 3 years. If your Emerson Sensi™ Touch stops working or functioning for any reason within this 3-year period, we recommend you contact Emerson to resolve any issues.
How do I connect my smart thermostat to Wi-Fi?
Our certified professional installers will help you connect your Emerson Sensi™ Touch smart thermostat(s) to your household Wi-Fi, along with assisting you in downloading the Gexa Energy Optimizer and Emerson Sensi™ mobile apps.
When will I receive my Emerson Sensi™ Touch smart thermostat?
Within two weeks of starting your electric service plan or Energy Opitmizer subscription with Gexa Energy, the installation provider Gexa has partnered with will call to schedule a service appointment. This service appointment includes delivery of your thermostat. Allow up to 4-8 weeks for delivery and installation of your Emerson Sensi™ Touch Wi-Fi smart thermostats.
How do I set up an appointment to install my Emerson Sensi™ Touch Wi-Fi Smart Thermostat?
After starting electric service with Gexa Energy, the installer will contact you within two weeks to schedule your free professional installation. You can also contact our installation partner to set up a service appointment at (832)-865-3967 Monday through Friday, 9 AM through 8 PM CT. Allow up to 4-8 weeks for delivery and installation of your Emerson Sensi™ Touch Wi-Fi smart thermostats.
*Energy savings are calculated by comparing operation time for a nationwide sample of Sensi™ users with temperature adjustments averaging 4° in comparison to users with no adjustments. Savings vary based on equipment type/condition, insulation, climate and temperature adjustment size/frequency.
**Happiness Guarantee - If you’re not happy with your new Gexa Energy residential plan, just call us within 60 days of your service activation date, change to another available Gexa Energy plan, and we’ll waive the early cancellation fee on your first plan; applies one time only for new Gexa Energy residential customers. Your contract term will restart with your second plan. Offer subject to change or withdrawal prior to customer acceptance.
†Energy Optimization is a feature of this plan, which means Gexa may remotely adjust the thermostat temperature during peak usage periods to optimize your energy usage. At any time, you may override this adjustment using your app or thermostat.
††Potential savings are based on Gexa’s estimates for single-family households in Gexa’s customer base with the following approximate characteristics: home square footage of 2,180 or more, an average monthly usage of 1,400 kWh or more, and a monthly electricity bill of $240 or more. This calculation is only an estimate and the results presented may not reflect the actual savings. Energy savings are calculated by comparing operation time for a nationwide sample of Sensi users with temperature adjustments averaging 4° in comparison to users with no adjustments. Actual savings vary based on the size and frequency of temperature adjustment, as well as occupancy, climate, housing characteristics, heating and cooling equipment, condition of equipment, home insulation, energy provider, energy usage, and other factors.
Energy Optimizer Cost Recovery Fee will be applied if customer cancels subscription service or if they are delinquent in payments. The Energy Optimizer Cost Recovery Fee is calculated as the number of months remaining in contract multiplied by the monthly fee.
Cancelling the subscription service will not impact customers’ Gexa Energy electricity plan; Gexa Energy electricity plan will not be disconnected for non-payment of Energy Optimizer subscription plan.
Enrollment in Energy Optimizer service will be contingent on successful enrollment in electricity plan for new customers. If customer switches away from their Gexa Energy Electricity plan to another REP, the Energy Optimizer subscription service will continue (customer will continue to receive monthly invoice from Gexa for only the Subscription service).
If customer swaps to another Gexa Energy plan, their Energy Optimizer service will continue, and the monthly service fee will continue to appear on their monthly bills.
If a customer moves to a new service address the Energy Optimizer service will be cancelled and the customer will be charged the Energy Optimizer Cost Recovery Fee, if applicable.
Your thermostat temperature may be remotely adjusted temporarily by Gexa during peak periods to optimize your energy usage and help reduce strain on the electricity grid. The adjustment would be temporary, and your thermostat’s settings will be returned to normal. At any time, you may override this adjustment using your app or thermostat.
Customers with single family homes and central HVAC in participating service territories are eligible. Active Wi-Fi network and smart phone (Android or iOS) required.
Gexa Energy is not affiliated with Emerson and makes no warranties with respect to Sensi. Emerson, Sensi™ and related marks and logos are trademarks of Emerson, Inc. Other product/company names are trademarks of their respective owners.
Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan. The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.