Find out who to contact in the event of a power outage or electrical emergency

In Texas, the Transmission and Distribution Utilities (TDU) transmit and deliver the electricity to your home or business along poles and wires. In case of a power outage, please contact your TDU. 

Below are the helpful numbers for your TDU:

  • AEP North & Central - (866) 223-8508
  • CenterPoint Energy - (800) 332-7143  
  • Lubbock Power & Light - (806) 775-2509
  • Oncor - (888) 313-4747
  • Texas New Mexico Power - (888) 866-7456    

Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan.  The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.