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*As of February 25, 2025, according to data from BirdEye.
Shop With Confidence
At Gexa Energy, it’s our mission to provide our customers with residential electricity plans that fulfill their needs, which is why we implemented a 60-day Happiness Guarantee. Thanks to this guarantee, new customers can make changes to a plan they’re unhappy with.
Our 60-Day Happiness Guarantee, Explained
If you’re not satisfied with your new Gexa Energy residential plan, all you have to do is contact us within 60 days of your service activation date. From there, you’ll have the freedom to choose any eligible plan we offer, without facing penalties.
The Happiness Guarantee offer applies one time only for new Gexa Energy residential customers. Keep in mind that your contract term will restart with your second plan, and the offer is subject to change or withdrawal prior to customer acceptance.
We Care About Your Experience
Customer satisfaction is a top priority for our skilled Care Team. With an average rating of 4.9, you can enjoy peace of mind when choosing Gexa Energy.* Take a look at what our customers are saying about our energy plans.
Gexa Energy Reviews
Take a look at what our customers are saying about our energy plans.
Best customer services. Understanding of plans are very easy and affordable.
Shaibu B. 
Awesome customer service! Very helpful finding the best for rate for my family! Will definitely refer family and friends to Gexa Energy.
Jose R
Gexa Energy Reviews
Take a look at what our customers are saying about our energy plans.
Absolutely the best electric and soon to be solar provider out there!! Over 15 yrs with them and counting. Their customer service is above and beyond ANY of their competitors!!
Shannon C F.
The agent was very thorough in explaining the plans they offer and every question I had plus I got a great rate to top it off! It was easy and there was no trouble at all.
Brenda A.
- Reviews
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Shop Our Electricity Plans Today
Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan. The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.