Residential and Business Customer Service


(713) 961-9399

Toll-Free: (866) 961-9399


(713) 961-7997
Toll-Free: (877) 961-9369

Business Hours

Residential Care Team Hours: 
M-F: 7:00 am - 8:00 pm; Sat 8:00 am - 5:00 pm
Live Chat: M-F: 7:00 am - 6:00 pm  

Commercial Care Team Hours: 
M-F: 8:00 am - 5:00 pm  

Closed: New Year’s Day, July 4th, Thanksgiving Day, Christmas Day



(713) 470-0400

Toll-Free: (866) 961-9399


(866) 648-4392
Toll-Free: (877) 658-0550


Gexa Energy 
601 Travis Street, Suite 1400
Houston, Texas 77002 

Contact Us

* Required

We care about your privacy rights. Please review our Privacy Policy.

Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan.  The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.