Residential and Business Customer Service
Business Hours
Residential Care Team Hours:
M-F: 7:00 am - 8:00 pm; Sat 8:00 am - 5:00 pm
Live Chat: M-F: 7:00 am - 6:00 pm
Commercial Care Team Hours:
M-F: 8:00 am - 5:00 pm
Closed: New Year’s Day, July 4th, Thanksgiving Day, Christmas Day
Corporate
Address
Gexa Energy
20455 State Highway 249, Suite 200
Houston, Texas 77070
Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan. The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.