We will be making system improvements this Saturday, July 17 from 11 PM to 12 AM CST. During this time, you will not be able to access your online account, pay your bill or enroll/start service online. These services will be available once maintenance is complete. We appreciate your patience and apologize for any inconvenience. 

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Gexa Energy Contact Information & Support

Residential and Business Customer Service

Telephone

(713) 961-9399

Toll-Free: (866) 961-9399

Fax

(713) 961-7997
Toll-Free: (877) 961-9369

Business Hours

Monday-Friday: 7:00 am - 8:00 pm 
Saturday: 8:00 am - 2:00 pm  

Holiday Hours: 
Monday-Friday: 9:00 am - 5:00 pm 
Saturday: 8:00 am - 2:00 pm 

Closed: New Year’s Day, July 4th, Thanksgiving Day, Christmas Day

Corporate

Telephone

(713) 470-0400

Toll-Free: (866) 961-9399

Fax

(866) 648-4392
Toll-Free: (877) 658-0550

Address

Gexa Energy 
20455 State Highway 249, Suite 200
Houston, Texas 77070 

Contact Us
(ex:555-555-5555)

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