Tropical Storm Nicholas - Report a power outage for your area. Find out how.

Home Energy Support

Have a question or need some help? It's all here for you!


Emergency & Outage Numbers


Are you experiencing a power outage or electrical troubles at your home?

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Frequently Asked Questions


View Frequently Asked Questions. You can browse through categories or do a keyword search to help you find exactly what you need.

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Contact Us


How can we help you? If you’d like to call us or send us an email, find our contact information here. Our agents are ready to help!

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How to Read Your Bill


Have you taken a look at your bill lately? Find out how to use your bill to help understand your electricity consumption.

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Variable Rate History


View historical prices by market.

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Download The New Gexa Energy Mobile App


Manage your home electricity account with our new Gexa Energy Mobile App. Now you can access MyAccount anywhere with this easy to use mobile app!

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Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan.  The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.