We will be making system improvements this Saturday, July 17 from 11 PM to 12 AM CST. During this time, you will not be able to access your online account, pay your bill or enroll/start service online. These services will be available once maintenance is complete. We appreciate your patience and apologize for any inconvenience. 

Home Energy Support

Have a question or need some help? It's all here for you!


Emergency & Outage Numbers


Are you experiencing a power outage or electrical troubles at your home?

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Frequently Asked Questions


View Frequently Asked Questions. You can browse through categories or do a keyword search to help you find exactly what you need.

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Contact Us


How can we help you? If you’d like to call us or send us an email, find our contact information here. Our agents are ready to help!

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How to Read Your Bill


Have you taken a look at your bill lately? Find out how to use your bill to help understand your electricity consumption.

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Variable Rate History


View historical prices by market.

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Download The New Gexa Energy Mobile App


Manage your home electricity account with our new Gexa Energy Mobile App. Now you can access MyAccount anywhere with this easy to use mobile app!

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