Gexa Energy Reviews

Read reviews from real customers and learn if Gexa Energy
is the right retail electricity provider for you.

reviews by BirdEye

Gexa Energy Reviews

Wondering if Gexa Energy is the right choice for you? See what
our customers have to say:

 

When I contacted gexa, I spooke to a young last named Isabel. She was very patient, explained everthing very clearly and offered different options. It was a refreshing experience to deal with a competent human agent. Isabel made the entire enrollment process painless and pleasent. 

Ana K. stars.png

Joe was amazing! The nicest, most pleasant person that could've helped me through starting the process. He was vert detailed and informative and took the time to find the best plan for me. Hopefully many more people get to experience the pleasantry Joe has to offer!

Alex R. stars.png

I have been with Gexa for a number of years. I have been very happy with them. I called today because it is time to renew my contract. I was wanting a different plan than what was being provided onilne and Edwin was so kind and patient with me and helped me understand the plans. I am now a customer again for the next two years. Thank you!

Debra R. stars.png

I have been a Gexa customer for years and have never had an issue. Juan was very helpful and informative today when I renewed my plan. Thank you!

Nastasia H.  stars.png


Why Choose Gexa Energy?
 

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Variety of Plans

Gexa offers variety of plans at a competitive price to fit every lifestyle.

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Dedicated Customer Support

Customer satisfaction is a top priority for our skilled Care Team.

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Online Account Management  

Manage your account through the Gexa App and MyAccount Portal.

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About Gexa Energy

Gexa is transforming home electricity management. Our residential electricity plans, EV charging solutions, and rooftop solar program are fully integrated with the Gexa smart mobile app — helping you conveniently generate savings and reduce consumption with ease.*

 


Happiness Guarantee

Try a Gexa plan for 60 days. If you want to switch to another eligible Gexa plan,
we'll waive the cancellation fee.**  

Get Started

*As of May 21, 2025, according to data from Google

**Happiness Guarantee - If you're not happy with your new Gexa Energy residential plan, just contact us within 60 days of your service activation date. You have the freedom to choose any eligible plan we offer, without incurring penalties. It's that easy. Applies one time only for new Gexa Energy residential customers. Your contract term will restart with your second plan. Offer subject to change or withdrawal prior to customer acceptance.

Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan.  The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.