To sign up with Gexa Energy, you can call our Customer Care center at (866) 329-4392 or complete your enrollment online here.
Gexa Energy offers a variety of plans in each Transmission and Distribution Utility (TDU) area.
To find the prices in your area:
New customers can click here or contact our Customer Care center at (866) 329-4392.
Existing customers can simply sign in to your MyGexa account here. If you do not have a MyGexa account, sign up now!
There are a number of factors that determine the first available service start date at your premise. Find out the earliest date your services can start.
How can I pay my deposit?
To ensure timely payment of your Gexa deposit, you may utilize one of our quick and easy payment options.
What are my deposit waiver options?
If you do not meet the deposit exception requirement or demonstrate a satisfactory credit history, you may be required to pay a deposit in order for your service to start with Gexa.
However, you may be eligible for a different deposit waiver. A deposit may be waived if:
1) You provide an acceptable Utility Credit History (Credit Reference) Letter
2) You are 65 years of age or older and you are not currently delinquent in payment of any electric service account
3) You provide acceptable evidence you are a Victim of Family Violence
Residential deposits can be refunded after a customer pays their monthly Gexa Energy bill on-time for 12 consecutive months. Or, once the customer’s account has closed, Gexa Energy will apply the deposit plus interest as a credit to their final bill. If the credit exceeds the total of the customer’s final bill, a refund check for the difference will be issued.
To view your monthly bill online, simply sign-in to your online MyGexa account. If you do not have an online MyGexa account, sign up now!
To pay your monthly bill online, simply sign-in to your online MyGexa account. If you do not have an online MyGexa account, sign up now!
For one-time bill payment options, click here.
Ensure on-time payment of your Gexa Energy bill by utilizing one of our quick and easy payment options:
To learn more about each of these options, please click here.
Budget Billing is a great way to stabilize the seasonal fluctuations in your electricity bill.
Budget Billing is designed to make your bill more predictable, so you can more easily budget for your energy costs year round. Your statement will continue to show your actual electricity usage, but you will pay the level Budget Billing amount each month.
To sign-up for Budget Billing, simply sign-in to your online MyGexa account. If you do not have an online MyGexa account, sign up now!
Absolutely! Gexa Energy offers several payment arrangement options. To see for which payment arrangements your account is eligible, simply sign-in to your online MyGexa account. If you do not have an online MyGexa account, sign up now!
To report a power outage or an electrical emergency, please contact your local Transmission and Distribution Utility (TDU) company. To find your TDU’s phone number, click here.