If you’ve chosen an electricity provider, and you… 

  • Aren’t pleased with the service

  • End up paying more than you planned; or

  • Find a cheaper plan

… You don’t have to stay stuck in a plan you don’t like.

Changing electricity providers in Texas is not only possible, it may end up being the best way to save you money.

In this article, you’ll learn about Gexa Energy and the pertinent details about switching electricity plans in Texas, like:

  • How to switch electricity plans in Texas

  • Reasons you may want to switch electricity plans

  • A step-by-step guide on how to change electric companies in Texas 

Table of Contents

  • Who Is Gexa Energy?

  • Can I Switch Electric Companies in Texas?

  • 3 Reasons You May Want to Change Electric Providers in Texas

  • How to Change Electric Companies in Texas in 5 Steps

  • Switch Your Texas Electricity to a Gexa Energy 100% Renewable Plan

Who Is Gexa Energy?

Gexa Energy is a retail electricity provider headquartered in Houston, Texas, that provides deregulated electricity service to both residential and commercial customers.

There are over 120 Retail Electricity Providers (REPs) that customers who live in deregulated areas of Texas can choose from.

Two things, in particular, set Gexa Energy apart from the rest:

  1. Gexa Energy offers various low-rate electricity plans. Plus, our Free 3-Day Weekends Plan offers more free electricity than any other REP on the market.

  2. Gexa’s residential plans are 100% green — without the extra cost that some other REPs charge for renewable or green services.

Can I Switch Electric Companies in Texas?

Deregulated electricity began in Texas in 2002 when Texas Senate Bill 7 was approved. Though it took several years to phase in, now more than 85% of the electricity consumers in Texas can choose their electricity provider.

Why does this matter?

Deregulated electricity puts the consumer in the driver’s seat.

Rather than only having one option for an electricity provider — and one price — deregulated electricity allows the consumer to compare rates and choose their own provider.

When the consumer gets to choose among providers, it drives competition, making electric companies vie for their business.

But you may be asking, “Can I switch electric companies if I end up with one with less than stellar service or rates that are higher than I expected?”

The answer is a resounding “Yes!”

After a bit of research and comparison shopping, switching to a new electricity provider is possible and fairly painless. 

You’ll just want to pay careful attention to the contract length of your current plan and any early cancellation fees you may incur if you change companies before your contract expires.

3 Reasons You May Want to Change Electric Providers in Texas

Electricity consumers in Texas may want to switch companies for a variety of reasons. Below we will highlight some of the most common reasons.

#1: You Need a New Rate  

No one wants to pay more than necessary for any type of service, whether it’s your internet service, cell phone service, or a gym membership. 

Maybe you chose your electricity provider because of an amazing introductory offer with low rates for the first year, but now that the first year is over, your rates have risen out of the bounds of your budget.

If you are overpaying for electricity, it’s time to look for a new provider.

#2: You Want a Different Type of Plan

Electricity providers across the state of Texas offer a plethora of electricity plans:

  • Fixed-rate plans

  • Variable-rate plans

  • Free weekend plans

  • Contract plans

  • No contract plans

  • Green plans

  • And more

The list goes on and on — and that’s a good thing. With such a variety of plans available, you can find the one perfectly suited for you.

And since changing electricity companies is possible, you can change at any time if you find a plan that better fits your needs.

Gexa Energy offers multiple plans to fit your individual needs, energy use, and budget.

Simply Low 12 Plan

The Simply Low 12 Plan is a fixed-rate plan tailored for homes that use an average of 1000 to 2000 kWh per month. And for every month you use from 1000 to 2000 kWh, your price will include a $100 usage credit.

The Simply Low 12 Plan includes:

  • A great low rate

  • Locked in price for 12 months

  • Helpful customer service

  • 100% renewable plans — at no extra cost

Gexa Energy Saver Plan

With a Gexa Energy Saver plan, you’ll get a fixed low rate and up to two free smart thermostats with free professional installation. 

The smart thermostats allow you to track your electricity usage as well as manage your home’s temperature anywhere and at any time.

With this plan, you’ll receive:

  • 100% Green Energy 

  • $100 Visa® Reward Card as a welcome bonus*

  • Up to 23% savings**

Gexa Energy Saver Plans are available for single-family homes.

Free 3 Day Weekends Plan

Along with free electricity all day and night on Friday, Saturday, and Sunday, the Free 3 Day Weekends Plan comes with:

  • A low locked-in price for 12 months

  • 100% Renewable energy -

  • Helpful customer care

100% Renewable Plans

All Gexa Energy residential plans are 100% renewable.

  • All Gexa home electricity plans are now powered by 100% green energy. We offer a variety of plan types to help meet your home’s energy needs. And all are backed by our 60-Day Happiness Guarantee.†

EveryDay | EveryNight®️ Plan

As one of our lowest-priced term plans, the EveryDay | EveryNight®️ Plan gives you a great low price every day and night, all year round. 

With this plan:

  • The price includes a competitive energy charge

  • A great low price ALL the time

This plan is available only to new residential customers.

Plans Based on Your Usage

Gexa Energy offers various plans based on your electricity usage.

Simply enter your zip code, and you’ll see a display of all of the plans available in your area with differing rates coinciding with your preferred usage amount.

#3: You Are Unhappy With Your Current Provider

At one time or another, we’ve all experienced disappointment with a provider who has delivered unsatisfactory service to us.

Some of the most common reasons customers might be unhappy with their current electricity provider include:

  • Poor customer service

  • Hidden fees

  • Limited choice of plans

  • Lack of renewable energy plans

Not only is it frustrating when you experience bad service, but you want to know there’s a way out or someone else who can give you the excellent service you’re looking for.

Gexa Energy hits the mark across the board with:

  • Superior customer service

  • Straightforward plans and fees

  • A variety of plans for individual needs

  • 100% renewable plans 

On top of all this, Gexa Energy residential plans come with our Happiness Guarantee.†

How to Change Electric Companies in Texas in 5 Steps

You’re ready to change your plan, but you want to know the steps of how to change electric companies in Texas.

In general, it's a fairly easy and painless process if you follow these five steps.

Step #1: Check Your Contract Terms  With Your Current Electric Provider

Before switching electricity providers, you will want to check the details of your current plan. 

If you’ve signed a contract, you may need to pay an early cancellation fee if you switch before the end date of your contract. Pay attention to the details and read the fine print before you begin the switching process.

Even if you need to pay an early cancellation fee, you should take a look at what the cost would be to ride out the length of the contract versus paying the cancellation fee. In the end, paying the fee may actually be cheaper than staying with an expensive plan.

Step #2: Browse Gexa Energy Plan Options

Because Gexa Energy has a variety of plans, you will want to take some time to look over the specifics of each plan to help decide which one will best fit your needs.

Are you looking for:

  • Fixed-Rate plans?

  • Free weekend plans?

  • Plans based on electricity usage?

Gexa Energy has all of these and more. With a wide assortment of plans, Gexa Energy strives to provide a plan perfectly suited to you and your needs.

All Gexa Energy residential plans are 100% green and come with our 60-day Happiness Guarantee.†

Step #3: Compare Plans to Your Electricity Usage Needs

After you’ve perused Gexa Energy’s plans, compare our plans to your electricity usage history and needs. 

  • Do you travel frequently during the week?

    • The Free 3 Day Weekends plan may be the most economical plan for you.

  • Do you live on a strict budget and generally use between 1000 and 2000 kWh per month?

    • The Simply Low plan is geared toward your estimated usage and comes with a fixed rate that makes budgeting easy.

Gexa Energy makes it easy to compare plans and switch.

Step #4: Enroll

Enrolling with Gexa Energy is easy.

  • Enter your zip code on our shopping portal to see available Gexa Energy plans in your area.

  • Select a plan.

  • Sign up.

You can quickly pay your electricity bill through the MyAccount portal and find many other helpful tips and resources.

Step #5: Schedule Cancellation With Your Current Provider

Contact your current provider and let them know the date you’d like to have your electricity services cancelled — be sure to let your new provider know that this is the date you’d like your new electricity plan to start. 

The new provider will take it from there and start your new service on the scheduled date.

Switching to Gexa Energy or starting new service is easy if you follow these simple steps.

Switch Your Texas Electricity to a Gexa Energy 100% Renewable Plan 

You may be overpaying for your electricity service with your current provider.

With a broad range of low-priced plans, you will be able to find the Gexa Energy plan that perfectly fits your needs and wallet.

In addition to great plans and excellent rates, with Gexa Energy:

  • You’ll have access to your account online 24 hours a day/7 days a week.

  • You can make one-time payments online, set up automatic payments, or level out your bills with budget billing.

  • You have access to superior customer service.

Make the switch today.

 

*100 Gexa Energy Visa® Reward Card welcome bonus is available for new residential customers only who enroll on an Energy Saver Plan subject to availability. Promotion code and smart thermostat installation required to receive card. Allow 2-4 weeks after we have received payment in full of your second monthly bill to receive card, which will be mailed to the address specified during enrollment. Offer not valid with any other plan, promotion or discount and may be replaced or withdrawn at any time without notice. Card is issued by the Bancorp Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Visa U.S.A., Inc. is not affiliated with Gexa Energy and does not endorse or sponsor this program.

 

**Energy savings are calculated by comparing operation time for a nationwide sample of Sensi users with temperature adjustments averaging 4° in comparison to users with no adjustments. Savings vary based on equipment type/condition, insulation, climate & temperature adjustment size/frequency.

 

† Happiness Guarantee - If you’re not happy with your new Gexa Energy residential plan, just call us within 60 days of your service activation date, change to another available Gexa Energy plan, and we’ll waive the early cancellation fee on your first plan; applies one time only for new Gexa Energy residential customers. Your contract term will restart with your second plan. Offer subject to change or withdrawal prior to customer acceptance.


Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan.  The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.