We suggest that you look at your current bill to see how much you are spending on electric generation supply, learn what your savings could be, do adequate research and do not hesitate to ask questions. Call us at today at 866-502-4392 and we will walk you through these steps.
The process is easy:
Some utilities may charge a fee when a business switches from one provider to another or moves from one location to another. or requests service on a particular date or accelerated schedule. Gexa Energy does not add any additional charges or fees for these services.
A kilowatt-hour is the standard unit of measure for electricity. Specifically, a kilowatt-hour is defined as the unit of energy that is expended in one hour by one kilowatt of power. The total number of kilowatt-hours charged to your bill is determined by your electricity use. It is used on your bill in the calculation of your energy charge.
The information may be found at the Public Utility Commission of Texas' website, www.puc.texas.gov.
Contact the Public Utility Commission of Texas (PUCT) via email at mcustomer@puc.texas.gov or by phone at (888) 782-8477.
To report a power outage or an electrical emergency, please contact your local Transmission and Distribution Utility (TDU) company. To find your TDU’s phone number, click here.