• Receive excess energy credits for any excess energy sent to the grid
•  Automatically apply excess credits to your future bills as an Energy Surplus Credit
• No Cap – get as many excess energy credits as your system can produce
• Includes a free year of solar monitoring1.

Start saving $600 a year

Or call 844-203-2748 to enroll and mention promo code BatteryBenefits1.

When you allow us to remotely manage your battery:

• You will receive a generous $50 bill credit every month2.
• Receive excess energy credits for any excess energy sent to the grid
  
• Your battery’s excess energy will help support the grid during peak demand
• Includes a free weather preperadness service keeping your battery fully charged in case of an outage

Start saving $600 a year  Enroll Now

Or call 844-203-2748 to enroll and mention promo code BatteryBenefits1.

1. Generating Electricity:

When the sun is shining, the solar panels generate electricity. This energy is then converted from DC to alternating current (AC) by an inverter, making it usable for your property's electrical needs.

2. Consumption and Surplus:

The property consumes the generated solar electricity for its energy needs. If the solar panels produce more electricity than the property can use at any given moment, the excess energy is sent back to the grid.

3. Net Metering or Buyback:

Here's the exciting part! Gexa Energy measures the net difference between the electricity consumed from the grid and the excess electricity sent back to the grid. If the property generates more electricity than it consumes during a billing period, the excess electricity is credited to the your account.

4. Electricity Bill Credit:

The excess electricity credit is typically calculated at the retail rate, which is the same rate you would pay for electricity from the Gexa. This means that for every kilowatt-hour (kWh) of surplus solar electricity, you receive a credit on your electricity bill.

5. Benefit for Property Owners:

Solar buyback programs effectively allow property owners to offset a portion of their electricity costs. This can lead to significant savings over time and can make the best of your solar energy installation.

6. Environmental Impact:

Besides the financial benefits, solar buyback programs encourage the adoption of renewable energy sources, reducing reliance on fossil fuels and lowering greenhouse gas emissions, thus contributing to a cleaner and more sustainable energy future.

Why does Gexa want to influence the behavior of my energy storage system?

Gexa Energy wants customers like you to participate in what is commonly referred to as a Virtual Power Plant (or VPP for short), which is a fancy way of saying that we will coordinate the control of batteries in many multiples of households across Texas.  This coordinated behavior can greatly improve the regular operation of the grid.

Gexa would like to maximize the impact of the energy stored in your battery by discharging that energy as it will benefit the grid and/or Gexa Energy’s ability to serve you as an energy customer.  By maximizing this value, we are able to compensate you with $50 of bill credits every month you participate with Gexa. But more importantly, your participation helps in supporting a healthy functioning energy grid.

Gexa will establish “events” which delineate at what point during the day your battery will be utilized. You will be able to track a record of these events and see when an event is currently ongoing in the Gexa Energy mobile app.

How will I know if my system is compatible?

Currently the Battery Benefits product is compatible with Enphase Energy battery inverters. You can determine the manufacture of your energy storage system by looking up the system specifications for your installation. If your listed inverters are SolarEdge or Enphase, then you have a compatible system.

Do I still need to pay my electricity bill to Gexa Energy?

Yes, you will continue to pay your electricity bill as usual.  Incentives for participation will be paid via credits on your Gexa Energy bill. If you do not pay your monthly electricity bill and Gexa cancels your plan due to non-payment you will be unenrolled from the product, placed on a standard NEM contract, and will stop receiving the pairing credits.

What is the compensation for participating in the Gexa DER pilot program?

Upon enrollment in Gexa Battery Benefits, Gexa will provide a $50 bill credit for every month your system is paired to our battery optimization services. This credit will be applied on your first invoice after enrollment and every subsequent invoice through the term of your energy contract with Gexa Energy.^2.

How will the incentives be paid to participants?

Incentives will be paid via bill credits directly on your Gexa Energy invoice.

When can I expect to receive the first incentive?

Your first incentive will be applied to your first invoice after enrollment and as long as your battery system is paired to the Battery Benefits service.

What if I no longer wish to be paired to the Battery Discharge events?

We are sorry you no longer want to participate in the battery program. To stop, simply unpair your battery in the Gexa Mobile app, but keep in mind, you will no longer receive the $50 monthly bill credit.

We’d like to know more of why you have chosen to no longer participate, would you mind sending your feedback to solar@gexaenergy.com?

Aside from voluntarily leaving the product, are there any other ways in which I can be unenrolled?

Yes, if you fail to meet the requirements of your terms and conditions. Please consult the full terms and conditions documents for participation guidelines.

Do I need to do anything to enable my battery to participate in events?

No, no action is needed on your part to dispatch your battery for events after you are enrolled.

Will I be notified when events are occurring?

Given that events will be called based on grid conditions that can vary both daily and seasonally, it is difficult to predict when events will occur. However, during any Gexa-issued event the Gexa Energy mobile app will clearly indicate that an event is occurring.

Will I be able to override during an event?

Yes, but overriding may forfeit your monthly $50 bill credit for that billing period.

I mistakenly hit the override button during an event? Can you reengage the event? Will I be penalized?

Once an event is in progress, we cannot reengage the event. Opting out of an event may result in loss of bill credits for this billing period. Please reach out to solar@gexaenergy.com  if you would like to discuss further or indicate an accidental override.

If I am not paired for the entirety of each month, what will happen?

By remaining paired for the duration of your billing cycle, you will receive a $50 bill credit. Gexa reserves the right to disqualify a customer from the bill credit if they do not remain paired for the entirety of the cycle.

Will there be any limitations on how Gexa controls my battery?

Yes, we will not discharge your battery to 0% charge level to ensure that you always have some energy stored in your battery. You have the opportunity to set your lower state-of-charge limit, which you are comfortable sharing with Gexa Energy.

What if I switch to another Retail Electric Provider?

If you choose to switch to another REP, you will automatically be unenrolled from the product and will not receive any future incentives. Gexa may take up to 15 days to unpair your device from our energy platform.

What if my inverter is not compatible? Can I still enroll on this plan?

At this time, our battery program only supports Enphase Energy. But we do have a fantastic solar plan called the Gexa Solar Buyback that offers credits for excess energy exported back to the power grid.

How do you know if there is a weather event in my area to ensure our battery is not discharged and we hold a full charge during the freeze/high heat?

The Gexa Energy battery service actively reviews  the weather forecast in your region through a national weather service which will indicate any potential inclement weather patterns.  In the event the system does recognize a weather concern the Gexa Energy mobile app will notify you of the weather-preparedness event. 

Will I be able to access my Solar/Battery data in MyAccount?

At this time, all solar/battery data is only available through your mobile app and will not appear in your MyAccount. Accessing the app is quick and easy providing charts to view grid consumption, solar production, excess export and battery charge levels.