Earn Bill Credits With The Flip Of A Switch
Helping the planet starts small—even with actions as simple as turning off a light. That’s why every time you reduce your electricity usage during a Green Rewards Event, you’ll earn Active Saver Rewards, which you can redeem as bill credits. Gexa customers can enroll in the Gexa Green Rewards program at any time, to start earning Active Saver Rewards. Enrollment is free — and easy.
Everyone Wins With Gexa Green Rewards
- Skip events whenever you’d like — there’s no penalty
- Lower your energy usage and monthly bill
- Feel good about helping to stabilize the grid
Or call (866) 961-9399
How It Works
- Enroll in the Gexa Green Rewards program
- Once you’re enrolled, we’ll notify you of upcoming Green Rewards Events
- Any electricity you save during these events turns into Active Saver Rewards
- Redeem Active Saver Rewards as bill credits toward your electricity bill
- Easily track your rewards on the Gexa app or Gexa My Account webpage
Or call (866) 961-9399
What is the Gexa Green Rewards program?
The Gexa Green Rewards program was created to encourage customers to help stabilize the grid during hours of peak electricity usage. Through this program, you can automatically earn Active Saver Rewards (redeemable as bill credits) every time you reduce your energy usage during a Green Rewards Event.
How does the program work?
When you enroll, we’ll notify you of upcoming Green Rewards Events (hours of peak electricity usage). Any energy you conserve during these time windows will be automatically counted as Active Saver Rewards that you can redeem as bill credits.
What are the best ways to earn rewards?
The following are the average wattages of some home appliances. Delaying the use of these appliances can help you reduce your usage and earn Active Saver Rewards:
Appliance |
Kilowattage |
Electric Vehicle Charger |
6-11 |
HVAC |
3.5 |
Clothes Dryer |
3 |
Electric Oven |
3 |
Pool Pump |
2 |
Dishwasher |
1.4 |
How do I know if I’m eligible for Gexa Green Rewards?
All current Gexa customers in good standing are eligible to enroll in Gexa Green Rewards and earn Active Saver Rewards.
How do I enroll?
Call (866) 961-9399 to sign up today!
How much does it cost to sign up?
Nothing! The Gexa Green Rewards program is completely free.
What happens if I don’t feel like reducing my usage during a Green Rewards Event, or can only reduce usage during part of it?
Skipping a Green Rewards Event or participating in only part of the event will not raise your bill. You will still get credit for whatever reduction you performed while you were participating.
How much is each Active Saver Rewards worth?
Each reward is worth $0.01. 100 rewards equate to $1.
How do I check how many Active Saver Rewards I have earned?
You can easily track your Active Saver Rewards on the Gexa mobile app or Gexa MyAccount webpage. Simply tap or click the Redeem button on the app or Gexa MyAccount webpage to apply as a credit toward your bill. Accrued rewards will be available to redeem at the end of each month.
What happens to my Active Saver Rewards if I leave Gexa?
Any unused rewards will be forfeited.
What happens to my Active Saver Rewards if I renew or switch to a new Gexa contract?
Switching Gexa electricity plans will not impact your rewards in any way. You will carry them over to your new plan.
What happens to my Active Saver Rewards if I move?
Your rewards will be automatically redeemed on your bill if you move to a different location. You’ll continue earning at your new home!
How long do Green Rewards Events last?
They vary but typically last one to two hours.
Are there other ways to earn Gexa Green Rewards?
Currently, Active Saver Rewards is the only way for Gexa customers to earn rewards. But stay tuned for another exciting way to earn rewards with a smart thermostat or electric vehicle charger. More information is coming soon.
How does Gexa calculate how many Active Saver Rewards I receive?
Gexa uses the Electricity Usage Reduction Calculation to establish your baseline electricity usage for different times of the day. The calculation then compares any future electricity usage to that baseline. We also apply a weather-specific normalization to each usage total included in this calculation. We then apply an event-specific, Gexa-selected Savings Factor, a multiplier to your calculated load reduction to determine your Active Saver Rewards total.
*Program terms and conditions apply. Residential customers with active accounts in good standing are eligible. Participating residential Gexa customers can earn and redeem rewards for bill credits by using less electricity during Green Rewards Events. Bill credits will typically be rewarded within two billing cycles after redemption. Program subject to modification or cancellation at any time in Gexa’s sole discretion. See Gexa Green Rewards terms for complete details about participation, eligibility, rewards, usage reduction, and redemption requirements.
Gexa Energy purchases renewable energy credits (RECs) from renewable generation resources throughout North America to match 100% of the energy sold under your electric plan. The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas.