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To all those affected by Harvey - our neighbors, friends, and customers - our hearts and thoughts are with you and your families. As restoration and rebuilding begin, Gexa is here to make the process a little easier.
Through September 30, 2017, Gexa will suspend all disconnections of electric service for residential customers in areas affected by Hurricane Harvey. In addition, we will not be issuing late fees or making collection calls to residential customers living in areas impacted by the hurricane. We will also be waiving new residential account deposits for those forced to relocate due to the storm. If you have any questions, please call our Customer Care representatives directly at (866) 961-9399 during the following business hours: Monday - Friday: 7:00am-8:00pm, Saturday: 8:00am-2:00pm.
Stay strong. We’re in this together.
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